Introduction
                            Look, we get it - nobody actually enjoys reading privacy policies. But this one's different 'cause we actually care about being straight with you. At Krythral Enclave Fitness, your privacy isn't just some checkbox we tick off. It's part of our commitment to treating you right.
                            We're a high-performance training facility in Vancouver, and yeah, we need to collect some info to run things smoothly - memberships, class bookings, performance tracking, that sort of thing. This policy breaks down what we collect, why we need it, and what we do with it. No legal mumbo-jumbo, just real talk.
                            By using our facility, website, or services, you're agreeing to this policy. If something doesn't sit right with you, let's chat about it before you sign up.
                         
                        
                        
                            Information We Collect
                            We're not in the business of collecting data just for kicks. Everything we gather serves a purpose - usually making your experience better or keeping the gym running smoothly.
                            
                            Personal Identification Info
                            
                                - Name, address, phone number, email - the basics for membership
 
                                - Date of birth (gotta make sure you're old enough to throw barbells around)
 
                                - Emergency contact details (safety first, always)
 
                                - Payment info for memberships and services
 
                                - Government-issued ID for membership verification
 
                            
                            Health & Fitness Data
                            
                                - PAR-Q forms and health questionnaires (we need to know if you've got any limitations)
 
                                - Injury history and medical conditions relevant to training
 
                                - Fitness assessments and performance metrics
 
                                - Training goals and progress tracking
 
                                - Body composition measurements (only if you opt in)
 
                                - Nutrition logs if you're working with our wellness consultants
 
                            
                            Technical & Usage Data
                            
                                - Website activity - pages visited, time spent, that kind of thing
 
                                - Device info and IP addresses
 
                                - Gym access logs (when you scan in and out)
 
                                - Class bookings and attendance records
 
                                - App usage if you're using our member portal
 
                            
                         
                        
                        
                            How We Use Your Information
                            Here's the deal - we use your info to run the gym and make your training experience better. That's it. We're not selling your data to sketchy marketing companies or anything like that.
                            
                            
                                
                                    
                                         Membership Management
                                        
                                            - Processing your membership and payments
 
                                            - Managing class bookings and schedules
 
                                            - Facility access and security
 
                                            - Account communications
 
                                        
                                     
                                 
                                
                                    
                                         Training & Performance
                                        
                                            - Tracking your progress and goals
 
                                            - Customizing training programs
 
                                            - Nutrition and wellness planning
 
                                            - Performance assessments
 
                                        
                                     
                                 
                                
                                    
                                         Safety & Health
                                        
                                            - Emergency contact procedures
 
                                            - Health screening and waivers
 
                                            - Injury prevention protocols
 
                                            - COVID-19 safety measures
 
                                        
                                     
                                 
                                
                                    
                                         Communication
                                        
                                            - Class updates and schedule changes
 
                                            - Membership renewals and billing
 
                                            - Special events and workshops
 
                                            - Responding to your inquiries
 
                                        
                                     
                                 
                             
                            We'll also use your info to improve our services - figuring out which classes are popular, when the gym's busiest, that sort of operational stuff. Nothing creepy, just smart business.
                         
                        
                        
                            Sharing & Disclosure
                            We don't sell your personal info. Period. But we do need to share some data in specific situations:
                            
                            
                                Service Providers We Work With:
                                
                                    - Payment processors - to handle your membership fees and purchases
 
                                    - Email & SMS services - for sending you class reminders and updates
 
                                    - Accounting software - 'cause taxes aren't optional
 
                                    - Booking platforms - to manage class schedules and reservations
 
                                    - Cloud storage - where we securely store your data
 
                                
                             
                            Legal Requirements
                            Sometimes the law requires us to share info. We'll disclose your data if:
                            
                                - We receive a valid court order or subpoena
 
                                - It's necessary to comply with Canadian laws or regulations
 
                                - There's an emergency involving potential harm to someone
 
                                - We need to protect our legal rights or property
 
                            
                            Business Transfers
                            If we ever sell the gym or merge with another fitness center (unlikely, but you never know), your info might transfer to the new owners. We'd let you know if this happens and make sure your data stays protected.
                         
                        
                        
                            Data Security
                            We take security seriously. Your data's locked down with industry-standard protection - encrypted storage, secure servers, restricted access, the works. Only staff who need access to do their jobs can see your info.
                            
                            
                                
                                    
                                        
                                        Encryption
                                        SSL/TLS encryption for all data transmission
                                     
                                 
                                
                                    
                                        
                                        Secure Storage
                                        Protected servers with regular security audits
                                     
                                 
                                
                                    
                                        
                                        Access Control
                                        Limited staff access on a need-to-know basis
                                     
                                 
                             
                            
                                 Real Talk: No security system's 100% foolproof. We do everything we can to protect your data, but there's always some risk when transmitting info online. Use strong passwords and let us know immediately if you think your account's been compromised.
                             
                         
                        
                        
                            Data Retention
                            We don't keep your info forever. Here's how long we hang onto different types of data:
                            
                            
                                
                                    
                                        | Data Type | 
                                        Retention Period | 
                                        Reason | 
                                    
                                
                                
                                    
                                        | Active Membership Records | 
                                        Duration of membership | 
                                        Operational necessity | 
                                    
                                    
                                        | Inactive Membership Records | 
                                        2 years after cancellation | 
                                        Re-activation and tax purposes | 
                                    
                                    
                                        | Financial Records | 
                                        7 years | 
                                        Canadian tax law requirements | 
                                    
                                    
                                        | Health & Fitness Data | 
                                        1 year after membership ends | 
                                        Reference for returning members | 
                                    
                                    
                                        | Marketing Communications | 
                                        Until you unsubscribe | 
                                        Consent-based | 
                                    
                                    
                                        | Security Footage | 
                                        30 days | 
                                        Safety and security | 
                                    
                                
                            
                            Once the retention period's up, we securely delete or anonymize your data. If you want your info removed earlier, check out the "Your Rights" section below.
                         
                        
                        
                            Your Rights
                            Under Canadian privacy law (PIPEDA), you've got rights when it comes to your personal data. Here's what you can do:
                            
                            
                                
                                    
                                    
                                        
                                            You can request a copy of all the personal info we have on you. We'll send it to you within 30 days, free of charge (for the first request, anyway). Just shoot us an email or ask at the front desk.
                                        
                                     
                                 
                                
                                    
                                    
                                        
                                            If something's wrong or outdated in your records, let us know and we'll fix it ASAP. You can update most info yourself through your member portal, or we'll handle it for you.
                                        
                                     
                                 
                                
                                    
                                    
                                        
                                            Want your data gone? We'll delete it, with a few exceptions - like if we're legally required to keep financial records or if there's an unresolved dispute. Otherwise, consider it done.
                                        
                                     
                                 
                                
                                    
                                    
                                        
                                            Changed your mind about something you agreed to? You can withdraw consent anytime. Note that this might affect some services - like, we can't track your progress if you don't want us collecting fitness data.
                                        
                                     
                                 
                                
                                    
                                    
                                        
                                            Don't wanna hear from us? You can unsubscribe from marketing emails anytime by clicking the unsubscribe link. You'll still get important stuff like billing notices and class cancellations though.
                                        
                                     
                                 
                             
                            
                                How to Exercise Your Rights
                                Email us at info@krythralenclave.info with the subject line "Privacy Rights Request" or drop by the gym and chat with our manager. We'll verify your identity (gotta make sure we're not giving your info to some random person) and then handle your request.
                                If you're not happy with how we've handled your request, you can file a complaint with the Office of the Privacy Commissioner of Canada.
                             
                         
                        
                        
                            Cookies & Tracking Technologies
                            Yeah, we use cookies. Not the chocolate chip kind (though we wish). These are small files that help our website remember you and work better.
                            
                            Types of Cookies We Use
                            
                            
                                
                                    
                                         Essential Cookies
                                        These keep the site running - login sessions, shopping cart, that kind of thing. Can't really turn these off or the site won't work.
                                        We don't need permission for these 'cause they're necessary for basic functionality.
                                     
                                 
                                
                                    
                                         Analytics Cookies
                                        Help us understand how people use the site - which pages are popular, where folks are getting stuck, etc. We use Google Analytics for this.
                                        You can opt out of these through your browser settings.
                                     
                                 
                                
                                    
                                         Preference Cookies
                                        Remember your settings like language preferences or whether you want the site in dark mode. Makes your experience smoother.
                                        Totally optional but makes life easier.
                                     
                                 
                                
                                    
                                         Marketing Cookies
                                        Track your visits across different sites to show relevant ads. Mostly used if you've seen our ads on social media or Google.
                                        You can disable these and we won't be offended.
                                     
                                 
                             
                            Managing Cookies
                            Most browsers let you control cookies through their settings. You can block all cookies, delete existing ones, or get notified before they're set. Just know that blocking essential cookies might break some site features.
                            Check your browser's help section for instructions on managing cookies - Chrome, Firefox, Safari, Edge, they all handle it slightly differently.
                         
                        
                        
                            Third-Party Services
                            We work with other companies to make everything run smoothly. Here's who might have access to some of your data and why:
                            
                            
                                
                                    
                                        
                                            | Service Type | 
                                            Purpose | 
                                            Data Shared | 
                                        
                                    
                                    
                                        
                                            | Payment Processors | 
                                            Handle credit card and payment transactions | 
                                            Payment info, billing address | 
                                        
                                        
                                            | Email Services | 
                                            Send you updates, reminders, newsletters | 
                                            Email address, name, membership status | 
                                        
                                        
                                            | Booking Software | 
                                            Manage class schedules and reservations | 
                                            Name, membership info, booking history | 
                                        
                                        
                                            | Cloud Storage | 
                                            Securely store and backup your data | 
                                            All data we collect (encrypted) | 
                                        
                                        
                                            | Analytics Tools |